Privacy Policy

At VELARÉ, we respect your privacy as much as we respect quiet craftsmanship. This policy explains what information we collect, why we collect it, and how we protect it when you visit or shop with us. This website is owned and operated by Mega Sale Smart Shopping Solutions LLC, the parent company of the VELARÉ brand.

Information We Collect

When you browse our site, create an account, or place an order, we may collect your name, shipping and billing address, email address, phone number, and payment details (processed securely by our payment provider — we never store full card numbers on our servers). We also automatically collect basic technical data such as browser type, device information, and pages visited, to help us improve the shopping experience.

How We Use Your Information

  • To process and fulfill your orders, including shipping and customer support
  • To communicate with you about your order, account, or inquiries
  • To send occasional newsletters or promotions, only if you have opted in
  • To improve our products, website, and overall customer experience
  • To prevent fraud and keep our store secure

Cookies

Our site uses cookies to keep your cart contents, remember your preferences, and understand how visitors use our store. You can disable cookies through your browser settings, though some features of the site may not function properly without them.

Sharing Your Information

We do not sell your personal information. We only share data with trusted third parties who help us operate our store, such as payment processors and shipping carriers, and only to the extent necessary to complete your order.

Data Retention

We retain order and account information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. You may also unsubscribe from marketing emails at any time using the link in those emails.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please reach out to us at support@retailusa.store or visit our Contact page.